Grooper Help - Version 25.0
25.0.0017 2,127
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Bot Connector

Embedded Object Grooper.GPT

Establishes a secure connection between an AI Assistant and the Azure Bot Framework, enabling multi-channel conversational access to Grooper AI capabilities.

Remarks

The Bot Connector allows an AI Assistant to interact with users across a wide range of external communication channels, including Microsoft Teams, Slack, Facebook Messenger, Email, and more, by integrating with the Azure Bot Framework.

Key Features

  • Multi-Channel Integration:
    Make your AI Assistant accessible from popular chat and messaging platforms, extending its reach beyond the Grooper UI.
  • Secure OAuth Authentication:
    Uses OAuth client credentials to ensure secure, standards-based authentication with Azure.
  • Customizable Document Linking:
    Control how Grooper documents are referenced in external conversations using the 'DocumentLinks' property.
  • Activity Logging:
    Optionally log detailed trace events for each chat activity to the Grooper event log for monitoring and troubleshooting.

Configuration Guidance

  1. Register your bot in the Azure Bot Framework portal and obtain the required credentials.
  2. Set 'BotId' and 'BotPassword' to the values provided by Azure.
  3. Configure firewall rules to allow Azure to reach the Grooper server at the URL specified by 'URLPath'.
  4. Set 'DocumentLinks' to control how document references are shared in external chats.
  5. Enable 'LogTraceEvents' if you need detailed activity logs for auditing or debugging.

Best Practices

  • Protect credentials: Store 'BotId' and 'BotPassword' securely and restrict access to authorized administrators.
  • Test connectivity: After configuration, verify that messages can be sent and received through your chosen channels.
  • Monitor logs: Use trace logging to diagnose issues or monitor usage patterns, but disable in production if not needed for performance.

Properties

NameTypeDescription

Used By

Notification